The Oaks, Malvern, Worcestershire
The Oaks is a residential home for up to ten adults with learning disabilities who have complex needs including challenging behaviour, mental health issues, autism and epilepsy. The Oaks has been awarded a 2* rating with CQC (Care Quality Commission). Please click on link below to see full report.
oaks_cqc_report_2009
It is the care provided, the staff, and the other service users that make a home special. We believe The Oaks is special, and provides a genuine home environment and community for our service users.
Care
At Exalon, we pride ourselves in taking a person-centred approach care to support each one of our service users. This enables them to lead a fulfilled life and achieve their individual goals and aspirations. At present service users are supported in many leisure activities including gardening, line dancing, swimming and bowling. We also support service users to access sensory stimulus activities such as hydrotherapy, massage, snoozelen and music appreciation. Several service users access occupational activities which include dog walking, office work, colleges and social education centres and have achieved recognised qualifications in courses undertaken such as first aid, health and nutrition, foundation skills, bridging skills and communication skills. Comprehensive individualised care packages and high levels of one-to-one care are available, together with support to access the many facilities available in the Malvern area.
The Oaks is a registered ASDAN (Award Scheme Development & Accreditation Network) Centre. ASDAN enables service users to gain recognised qualifications within a wide range of programmes suited to individual abilities and interests. 
Staff
Donna Taundry is the designate manager at The Oaks. Donna has had a lifetime of experience working with people with learning disabilities having grown up with both a brother and sister who both had severe learning disabilities. Donna has over 9 years experience of working with adults with learning disabilities and associated problems including behaviours that may challenge. Donna holds a Diploma, NVQ level 3 and 4, Registered Managers Award and an Advanced Health & Social Care Apprenticeship Award.
Environment
The Oaks has plenty of space: in addition to normal domestic offices, the ground floor contains three sitting rooms, a dining room, and three bedrooms, which thus makes the home accessible to Service Users with restricted mobility. The first floor has three bedrooms with en-suite facilities, a sitting room and a further bathroom and WC; and the second floor has three further en-suite bedrooms, a standard bedroom, another bathroom and WC, and yet another sitting room. There are gardens to front and rear. Service Users choose the décor of their rooms and are fully involved in the refurbishment of the home.
The Oaks is located in Malvern Link overlooking the common and is ideally situated to facilitate Service User involvement in the local community. It is a short walk from Malvern Link railway station and shops, restaurants, associations, a sports centre and a swimming pool are all close by.
Find out what is happening right now by visiting The Oaks blog! Click here
